DIGITAL CONCIERGE

The DIGITAL CONCIERGE is an AI Chatbot exclusively for Hotels. It provides a 24/7 real-time communication channel that automates conversations between your hotel, leads and guests.
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You won't believe it's not human!

The primary application of the DIGITAL CONCIERGE is answering questions. Think of it as the ultimate customer service tool. But that's not all it can do.

The Digital Concierge can also support Sales and Marketing teams with instant email notifications on hot leads, live chat takeover, audience segmentation and much more!

Key Features

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Responds in real-time
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Instant email notifications
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Live chat takeover
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Facebook/WhatsApp/Website
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Supports free form questions
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NLP (AI learning & response)

The DIGITAL CONCIERGE

is a chatbot solution for the hospitality industry

The DIGITAL CONCIERGE allows you to expand your audience with 1.3 billion+ Messenger users.

Facebook/Whatsapp have excellent engagement rates and are recognisable and trusted instant messaging platforms.

Not only does the DIGITAL CONCIERGE provide a real-time communication channel 24/7 on your Facebook page, but it also supports WhatsApp and website integration with conversation sync between all of the platforms.

Using a chatbot is a cost-effective way to expand your business communication channels
without the need to commission a bespoke app or hire and train staff.

The DIGITAL CONCIERGE is ready to go to work for you
with a short and straightforward set up process!

Package Pricing

The DIGITAL CONCIERGE is a managed subscription with 3 levels of service...

Junior Concierge

£ 149* / month

£499* one-off set up fee *+vat

  • Unlimited contacts
  • 5k message sends (per month)
  • 1 Facebook/WhatsApp integration
  • Custom branding
MANAGEMENT
  • 2-hour amends retainer (per month)
  • Reporting
  • Yearly recommended strategy
  • Unanswered questions update
  • Send Limit Notifications
  • Technical Support
  • Monthly News & Updates

CAPABILITIES

  • Website integration
  • Contact Export
  • Booking
  • Self check-in/out
  • Live chat takeover
  • Email Notifications

CHATBOT STRUCTURE

  • 3 Scripts
  • 10 Basic Enquiry Q&A's
  • 30 General Enquiry Q&A's
  • Bespoke questions
  • Chatbot Abusive language response & report
  • 1 Feedback form
  • Bespoke form
  • 5 Attributes
  • 3 Tags
  • Audience Segmentation

MARKETING AUTOMATION

  • Chat Blaster
  • RSS blaster for your blog feed
  • Drip Campaign
  • FB comment guard on all Facebook posts
  • QR code
  • Website Button

INSIGHTS

  • Trackable Links
  • Bot Analytics

Great Value

Executive Concierge

£ 199* / month

£799* one-off set up fee *+vat

  • Unlimited contacts
  • 25k message sends (pm.)
  • 1 Facebook/WhatsApp integration
  • Custom branding
MANAGEMENT
  • 4-hour amends retainer (pm.)
  • Quarterly Reporting
  • Quarterly recommended strategy
  • Unanswered questions update
  • Send Limit Notifications
  • Technical Support
  • Monthly News & Updates

CAPABILITIES

  • Website integration
  • Contact Export
  • Booking
  • Self check-in/out
  • Live chat takeover
  • Email Notifications

CHATBOT STRUCTURE

  • 5 Scripts
  • 15 Basic Enquiry Q&A's
  • 55 General Enquiry Q&A's
  • 3 Bespoke questions
  • Chatbot Abusive language response & report
  • 1 Feedback form
  • 1 Bespoke form
  • 8 Attributes
  • 5 Tags
  • Audience Segmentation

MARKETING AUTOMATION

  • Chat Blaster
  • RSS blaster for your blog feed
  • Drip Campaign
  • FB comment guard on all Facebook posts
  • QR code
  • Website Button

INSIGHTS

  • Trackable Links
  • Bot Analytics

POPULAR

Elite Concierge

£ 499* / month

£1,499* one-off set up fee *+vat

  • Unlimited contacts
  • 250k message sends (pm.)
  • Up to 3 Facebook page integrations / WhatsApp
  • Custom branding
MANAGEMENT
  • 8-hour amends retainer (pm.)
  • Monthly Reporting
  • Monthly recommended strategy
  • Unanswered questions update
  • Send Limit Notifications
  • Technical Support
  • Monthly News & Updates

CAPABILITIES

  • Website integration
  • Contact Export
  • Booking
  • Self check-in/out
  • Live chat takeover
  • Email Notifications

CHATBOT STRUCTURE

  • 10 Scripts
  • 25 Basic Enquiry Q&A's
  • 100 General Enquiry Q&A's
  • 10 Bespoke questions
  • Chatbot Abusive language response & report
  • 1 Feedback form
  • 1 Bespoke form
  • 15 Attributes
  • 10 Tags
  • Audience Segmentation

MARKETING AUTOMATION

  • Chat Blaster
  • RSS blaster for your blog feed
  • Drip Campaign
  • FB comment guard on all Facebook posts
  • QR code
  • Website Button

INSIGHTS

  • Trackable Links
  • Bot Analytics

Register your interest in the Digital Concierge now...
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